Terms and Conditions

Effective Date: August 1, 2025
Contact Information:
📍 62 Plaza St NE, Ste E, Leesburg, VA 20176
📞 (703) 779-7499

These Terms and Conditions ("Terms") govern your use of Spanky’s Pizza’s website, online services, and any orders or transactions made through our platforms. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Ordering and Payment

All prices are listed in U.S. dollars and are subject to change without notice.

Orders must be paid in full at the time of purchase via our website, phone, or in-store.

We accept most major credit/debit cards and may offer cash payments for in-store or phone orders.

Once an order is placed, it cannot be modified or canceled online. Please call us immediately for assistance.

2. Delivery and Pick-Upz

Delivery is available within specified geographic areas. Delivery times are estimated and not guaranteed.

It is your responsibility to provide an accurate delivery address and contact number.

If the delivery driver cannot reach you after multiple attempts, your order may be returned, and a refund may not be issued.

For pick-up orders, please arrive within a reasonable time of the stated pick-up time to ensure food quality.

3. Food Allergies and Dietary Restrictions

We take food safety seriously, but we cannot guarantee that any of our menu items are free from allergens such as gluten, dairy, nuts, or soy. Please inform us of any allergies before placing your order.

A gluten-free crust option is available; however, it is prepared in the same kitchen as wheat products and may not be suitable for those with severe allergies or celiac disease.

4. Promotions, Offers, and Loyalty Programs

Promotional offers are subject to terms specified in the promotion and may not be combined with other offers.

We reserve the right to modify, suspend, or terminate promotions at any time without notice.

Loyalty or rewards programs, if offered, are subject to separate terms and may be discontinued at our discretion.

5. Refunds and Complaints

If you are unsatisfied with your order, please contact us immediately at (703) 779-7499.

Refunds or store credits may be issued at our discretion for issues related to food quality, incorrect orders, or service failures.

We may request photo evidence or other details to resolve complaints.

6. Website Use

By using our website, you agree to:

Provide accurate and complete information when placing orders

Not engage in any fraudulent, illegal, or abusive behavior

Not copy or misuse website content, logos, images, or trademarks without our permission

We reserve the right to block or ban users who violate these terms.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Spanky’s Pizza or its content suppliers. Unauthorized use is prohibited and may violate intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Spanky’s Pizza shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

Use or misuse of our website or services

Errors or delays in delivery

Inaccuracies in online menu items or pricing

Food allergies or reactions

Use of our services is at your own risk.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Spanky’s Pizza
📍 62 Plaza St NE, Ste E, Leesburg, VA 20176
📞 (703) 779-7499
📧 [email protected]